Contact Us
Real people, real inboxes. We reply to every message. Serious grievances go to a statutory officer.
India
- General questions: within 2 working days
- Corrections: within 5 working days
- Legal / press: within 3 working days
- Grievance (IT Rules 2021): ack ≤ 24 h, resolution ≤ 15 days
- Privacy (DPDP Act 2023): within 30 days
Email us
| For | |
|---|---|
| General questions, feedback, ideas | hello@voiceofvillage.com |
| Corrections to a specific village or page | corrections@voiceofvillage.com |
| Press & media enquiries | press@voiceofvillage.com |
| Legal notices, IP concerns, copyright takedowns | legal@voiceofvillage.com |
| Privacy questions, data-access & deletion requests | privacy@voiceofvillage.com |
| Advertising, partnerships, sponsored listings | partners@voiceofvillage.com |
| Security disclosures (please encrypt) | security@voiceofvillage.com |
Grievance officer (IT Rules 2021)
In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the following officer handles complaints about content, users, or the operation of this platform:
- Name: Miss B. Akhila
- Designation: Grievance Officer
- Email: grievance@voiceofvillage.com
- Postal address: Grievance Officer, VoiceOfVillage Technologies Pvt. Ltd., Hyderabad, Telangana 500001, India
- Acknowledgement: within 24 hours of receipt
- Resolution: within 15 days of receipt (as mandated by Rule 3(2)(a))
Grievances must include: your name and contact details, the URL of the content or account complained about, the nature of the complaint, and (for third-party complaints) proof of authority to act on the affected person's behalf.
Data Protection Officer (DPDP Act 2023)
For data-protection questions specifically — access, correction, deletion, consent withdrawal, or nomination — email privacy@voiceofvillage.com. If your request is not resolved to your satisfaction, you may escalate to the Data Protection Board of India.
How not to reach us
We do not accept legal notice, service of process, or grievance registration via social media DMs, phone calls, WhatsApp, comments on Grama Sabha posts, or messages to individual staff members. All such communication is discarded without reply. Use the addresses listed above.